Privacy Policy

When you visit our site, request a quote or contact us, we may collect the following information:

• Contact details — name, phone number, email, company / project name and shipping address.
• Enquiry details — the product model you are interested in (ECS-30, ECS-50, ECS-100, Truck Mounted, Tractor Operated, Roof Mounted), site location, capacity required and timeline.
• Technical data — IP address, browser type, device type, pages visited, time spent and referrer URL collected automatically through cookies and analytics tools.

• To respond to your quote, sales or service enquiry and prepare a proposal.
• To send order updates, dispatch notifications and post-installation service communication.
• To improve our website, products and overall customer experience.
• To comply with applicable Indian laws — including GST & tax requirements.
• To send periodic newsletters or product updates — only if you have opted in.

Our website uses cookies and analytics tools (such as Google Analytics, Tailwind CDN and YouTube embed cookies) to understand how visitors use our site and to improve performance.

You can disable cookies in your browser settings, but some parts of the site may not function as expected.

We do not sell, rent or trade your personal information. We may share data only with:

• Trusted service providers (logistics partners, payment processors, CRM tools) bound by confidentiality obligations.
• Government / regulatory authorities when required by law (GST, income tax, CPCB compliance enquiries).

We implement reasonable technical and organisational measures — including SSL encryption, restricted server access and CRM password protection — to safeguard your information from unauthorised access, alteration or disclosure.

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security, but we work continuously to harden our systems.

• Access & correction — you can ask us for a copy of the data we hold about you and request corrections.
• Deletion — you may request deletion of your data, except where we are required to retain it for legal or accounting reasons.
• Opt-out — you may unsubscribe from marketing communications at any time using the link in our email or by writing to us.

Our site may contain links to third-party websites — for example, YouTube product demos, social media profiles or supplier portals. We are not responsible for the privacy practices of these external websites; please review their privacy policies separately.

Our products are sold strictly to businesses and government bodies. The website is not directed to children under the age of 18, and we do not knowingly collect any information from minors.

We may update this Privacy Policy from time to time. The Last Updated date at the top of this page reflects the most recent revision. Material changes will be highlighted on the homepage.

If you have any questions about this Privacy Policy or wish to exercise any of your rights, please reach out to our team using the contact details below — we typically respond within 2 working hours.